mental balancePSYCHOLOGICAL CARE & GUIDANCEPrivacy policy
You should know what happens with your details before you tell me your story.
Before you share anything personal, I want you to understand how information is handled and who may be involved. Please ask about anything that concerns you.
There are limits to confidentiality, including legal duties and responsibilities around children’s safety. The full policy still needs clinic approval before this becomes a live service.
Martha
Practical details, like your name, contact details, appointment and payment, are stored securely so we can arrange your visits and match your bank transfer.
What we talk about in sessions is kept in Martha’s own professional notes, separate from the booking system. Angelo does not have access to it.
For couples and families, we agree at the start how information is shared between the people involved. For a child, parents or guardians are involved in decisions about care.
I only contact a school, doctor or anyone else with your permission.
Appointments & termsConfidentiality has limits. If someone’s safety is at serious risk, or if the law requires it, I may need to share information with the right people. I will tell you first whenever I can.
This policy follows the Curaçao personal data protection law (Landsverordening bescherming persoonsgegevens).
If you need urgent helpTHE PRACTICE
Last updated: November 2026
Only Martha and Angelo, through a protected owner area. Your details are not sold or shared for marketing.
As long as needed for your care and for the records the law requires us to keep. After that, they are deleted.
Send an email to mb.mentalbalance@gmail.com. We reply within a reasonable time, usually within a few working days.
AT YOUR PACE
Ask me anything about privacy during our first conversation.
Book a first visitFree changes up to 24 hours before your visit.
