Moving or cancelling a visit.
You can move or cancel for free up to 24 hours before your appointment. Email or call us and we will find a new time or pay you back.
If you cancel within 24 hours, or don’t come, the visit may be charged in full.
Appointment terms
Plans can change.
Know where you stand.
Here is how booking, paying and changing an appointment works. Plainly, before you decide.
Personal care & guidance · CuraçaoRead the practical details
Before you arrange a visit with me.
I want you to know what you’re agreeing to before you book. You should be able to check the visit details, the full fee and the terms, including what happens if your plans change.
For now, this is a booking preview. The times are examples, not checked availability. Completing the form does not reserve a visit or take a payment. A real appointment can only be confirmed once both availability and payment have been verified.
Martha
- Choose a support option and a time
- See the full fee before you send anything
- Transfer the fee with your reference
- We confirm once your payment arrives
If I need to change our appointment.
Sometimes I may need to move a visit because of illness or an emergency. I will contact you as early as I can and offer a new time.
If the new time doesn’t suit you, you get your full payment back.
About privacy
Children, couples and schools.
The child pathway is for ages 2 to 8. A parent or legal guardian books and attends the first conversation.
School observations, assessments and school programs are arranged after a conversation, with their own agreement.
If you need urgent helpTHE PRACTICE
Who you are dealing with.
- Practice
- Mental Balance
- Psychologist
- Martha Bergonje
- Address
- Dr. M.J. Hugenholzweg #47, Willemstad, Curaçao
- Phone
- +599 9 518 9806
- Chamber of Commerce
- 169776
- Tax number (CRIB)
- 102726590
- Bank
- Maduro & Curiel’s Bank · 36662603
Last updated: November 2026
A little clarity.
Before you begin.
What if I’m late?
Come anyway. We may need to end at the planned time, so your visit may be shorter.
What if the transfer hasn’t arrived before my visit?
Bring proof of the transfer, or contact us. We will look at it together.
Is this emergency care?
No. Mental Balance is for planned appointments. If you need urgent help, see the urgent help page or contact local emergency services.
AT YOUR PACE
Ready when you are.
Choose a time that suits you. You can change it up to 24 hours before.
Book a first visitFree changes up to 24 hours before your visit.